Legal Notices

Complaints Procedure

Marcus is committed to giving his clients a high quality professional service.

In the event that there is any aspect of his service that you are not satisfied with, in the first instance you should raise this with Red Lion Court. If you wish to make a formal complaint, to ensure that we fully understand your concerns and can investigate in a fair and timely manner, you should do so in writing by email or letter to Complaints-Red Lion Chambers. A copy of our complaints policy is available on the Red Lion Chambers website.

In the event that we are unable to resolve your complaint you may choose to refer the matter to the Legal Ombudsman whose service is open to individuals, small businesses, charities, clubs, associations and trusts.

The Legal Ombudsman can be contacted by phone 0300 555 0333 or email enquiries@legalombudsman.org.uk. More information relating to time limits on making a complaint and the role of the Legal Ombudsman can be found here www.legalombudsman.org.uk.

Marcus Rickard is regulated by bar Standards Board who handle complaints in relation to professional misconduct.

Copyright Notice

All information and publication on this website are protected by copyright 2021 and belongs to Marcus Rickard.

You may print or download extracts of such information or publication on this website for your personal review. You may also copy such information or publication on this website to third parties provided that (i) the copy is accurate; (ii) the copy is provided free of charge; (iii) you acknowledge Marcus Rickard as the source of the material; (iv) this copyright notice and any other proprietary notice which we may include in the publication or on the website from time to time is prominently displayed and (v) you inform such third parties that they must comply with the copyright notice and the applicable proprietary notices.

Save as expressly permitted above, the copying and reproduction of any material on this website or any incorporation of the same into any other material, in any media or format of any kind, is strictly prohibited. All rights are reserved.

Disclaimer

Marcus Rickard makes no representations, warranties or guarantees of any kind in respect of any information and publication made available to you on this website. To the maximum extent permitted by law, Marcus Rickard expressly excludes all representations, warranties, obligations, and liabilities arising out of or in connection with all such information and publication on this website.

All information and publication which are available to you on the website is general information only and correct at the time of writing. They are not intended to constitute legal advice or seek to be the complete and comprehensive statement of the law or intended to address your specific requirement. You must take appropriate legal advice on the particular facts and circumstances which is of concern to you. If you require legal advice in relation to your specific circumstances or if you would like further information about us, please contact us click here to send us an email.

Transparency Statement

The Bar Standards Board requires certain information to be available to the public before engaging a barrister’s services. The relevant information which relates to Marcus Rickard is as follows:

  • Professional, licensed access and/or lay clients may contact the clerks to Marcus Rickard to obtain a quotation for legal services by email at clerks@18rlc.co.uk or by telephone on 020 7520 6000;

  • Marcus Rickard usually charges for advisory work on the basis of an hourly rate and for advocacy work or commercial / contract reviews (where appropriate) on fixed fee which is agreed on a case by case basis;

  • The scope of Marcus Rickard’s practice and their most commonly provided legal services are set out under ‘Practice Profile’ on this website and his Chambers profile;

  • The timescales within which Marcus Rickard provides legal services will be set out in correspondence and will depends on the volume of other work and the complexity of the services required, although advisory work is generally carried out within 14 to 28 days of instruction and in cases of urgency a more rapid turnaround can sometimes be arranged;

  • Marcus Rickard is regulated by the Bar Standards Board;

  • Red Lion Chambers, of which Marcus Rickard is a member, has a complaints procedure which can be found on the Red Lion Chambers website;

  • Complaints may also be made to the Legal Ombudsman and details as to how to make a complaint and the time-limits for making such a complaint can be found here;

  • You can find information about previous decisions of the Legal Ombudsman here: decision data.

Further information about Marcus Rickard can be found at the Barristers' Register page on the Bar Standards Board website.

Privacy Notice for Marcus Rickard

Thank you for choosing to instruct me in your case. I will need to collect and hold your personal information in order to deal with your matter. I will take all possible steps to protect your personal information. I am determined to do nothing that would infringe your rights or undermine your trust. This Privacy Notice describes the information I collect about you, how it is used and shared, and your rights regarding it.

Data Controller

I am registered with the Information Commissioner’s Office (ICO) as a Data Controller for the personal data that I hold and process as a barrister. My registered address is Red Lion Chambers, 18 Red Lion Court, London EC4A 3EB and my registration number is Z3339312

Data Collection

All the information that I hold about you is provided to or gathered in the course of your case and/or proceedings. Your solicitor and/or I will tell you why we need the information and how we will use it.

Our Lawful Basis for processing your information

The General Data Protection Regulation (GDPR) requires all organisations that process personal data to have a Lawful Basis for doing so. The Lawful Bases identified in the GDPR are:

  • Consent of the data subject

  • Performance of a contract with the data subject or to take steps to enter into a contract Compliance with a legal obligation

  • To protect the vital interests of a data subject or another person

  • Performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

  • The legitimate interests of ourselves, or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject

Examples of legitimate interests include:

  • Where the data subject is a client or in the service of the controller Transmission within a group of undertakings for internal administrative purposes

  • Processing necessary to ensure network and information security, including preventing unauthorised access

  • Processing for direct marketing purposes, or to prevent fraud Reporting possible criminal acts or threats to public security

My lawful basis is your consent, performance of (or steps to enter into) the contract between us, compliance with my legal obligations as a barrister regulated by the Bar Standards Board and my Legitimate Interest is that you are my client and it is required for the efficient conduct of my practice and to fulfil my professional obligation both to you and to the professional bodies which regulate me.


I may use your information to:

  • Provide legal advice and representation

  • Assist in training pupils and mini-pupils

  • Investigate and address your concerns

  • Communicate with you about news, updates and events

  • Investigate or address legal proceedings or complaints relating to your use of my services/products, or as otherwise allowed by applicable law

  • Make statutory returns as required by the Bar Standards Board, my indemnity insurers and HM Revenue and Customs

  • To ensure that I do not enter into any other contracts or agreements which may create a conflict of interests between the duties I owe to you and to another person

I do not use automated decision-making in the processing of your personal data.

I collect and process both personal data and special categories of personal data as defined in the GDPR. This may include:

Client data

  • Name

  • Email

  • Phone Number

  • Address

  • Payment or bank details

  • Date of birth

  • Location details Device IP address

  • Financial information

  • Medical records

  • Criminal records

I may share your personal data with:

  • Instructing solicitors

  • Pupil or mini pupil, under my training

  • Opposing Counsel, for the purposes of resolving the case

  • My Chambers management and staff who provide administrative services My regulator or legal advisors in the event of a dispute or other legal matter

  • Law enforcement officials, government authorities, or other third parties to meet my legal obligations Any other party where I ask you and you consent to the sharing


Transfers to third countries and organisations

I do not routinely transfer your personal data to third countries or international organisations.

In the event I would need to do so I will ensure that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.

I retain your personal data while you remain a client unless you ask me to delete it.

My Retention and Disposal Policy (copy available on request) details how long I hold data for and how I dispose of it when it no longer needs to be held. I will delete or anonymise your information at your request unless:

  • There is an unresolved issue, such as claim or dispute

  • I am legally required to

  • There are overriding legitimate business interests, including but not limited to fraud prevention and protecting customers safety and security

Your Rights

The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information I hold and what I use it for, you can ask for a copy of the personal information I hold about you, you can ask us to correct any inaccuracies with the personal data I hold, you can ask me to stop sending you direct mail, or emails, or in some circumstances ask me to stop processing your details. Finally, if I do something irregular or improper with your personal data you can seek compensation for any distress you are caused or loss you have incurred. You can find out more information from the ICO’s website https://ico.org.uk/for_the_public/personal_information and this is the organisation that you can complain to if you are unhappy with how I dealt with you.

Accessing and Correcting Your Information

You may request access to, correction of, or a copy of your information by contacting me at Red Lion Chambers

Marketing Opt-Outs

You may opt out of receiving emails and other messages from my Chambers by following the instructions in those messages.

Cookie policy

This website uses cookies and similar technologies, which are small files or short texts that are downloaded to a device when a visitor accesses a website or app. For information about how to see the cookies placed on your device, see About the Cookies Squarespace Uses .

• These functional and required cookies are always used as they allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are only used on this website as described below if you confirm our cookie banner. We use analytics cookies to gain insight into website traffic, website activity and other data.

Analytics

This website uses Squarespace Analytics.

This website collects personal data that serve as the basis for our website analytics. This includes:

• Information about your browser, your network and your device

• Web pages that you accessed before visiting this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scroll

• Searches

• Time stamp

We share this information with Squarespace, our website analytics provider, to learn more about the traffic and activity on this website.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. In order to display this website correctly to you, servers on which the font files are stored may receive personal data about you. This includes:

• Information about your browser, network, or device

• Your IP address